Shipping policy

Shipping Policy

Welcome to Moodys Space! We are completely focused on maintaining an elite, secure, and fully transparent global logistics framework for our international community. To gain total clarity regarding the processing and transportation of your purchase, please review our official Shipping Policy details below:

1. Cost-Free International Delivery
We believe in keeping our checkout process completely seamless, upfront, and clear of hidden fees:
* Universal Free Shipping: Standard international delivery is 100% free on all orders sent to any destination global-wide, with no minimum cart thresholds or regional exclusions applied.

2. Order Verification & Dispatch Windows
* Every transaction finalized on our store enters an internal validation, quality inspection, and export wrapping phase that spans 1 to 3 business days (excluding weekends and statutory regional holidays) before departure.
* A direct logistics update will be automatically emailed to you the precise moment your consignment is released to our international fulfillment channels. Please note that during seasonal sales events, global freight peaks, or unexpected transit bottlenecks, handling periods may experience minor extensions. If an unusual event severely delays your package's dispatch, our assistance team will communicate with you directly via email at anzumtdhzkm@hotmail.com.

3. Estimated Transit Territories & Delivery Times
We cooperate with premium cross-border courier organizations to guarantee dependable shipping. Expected transport durations (commencing after the package leaves our facility) typically fall within the following brackets:
* Primary Regions (including US, UK, Canada, Australia): Estimated 7 to 15 business days.
* Rest of the World (Remaining Countries): Estimated 10 to 20 business days.

Note: Final delivery dates cannot be completely guaranteed due to unpredictable domestic customs clearance speeds, localized postal congestion, or extreme weather patterns.

4. Consignment Tracing Updates
* As soon as your order has been dispatched, an individual tracking reference number paired with a direct digital tracking link will be forwarded straight to your email.
* Please allow the logistics databases 24 to 48 hours to synchronize transit data and reflect active tracking movements online.

5. Cross-Border Customs, Tariffs, and Import Duties
* Moodys Space does not assume any legal, administrative, or financial liability for customs-induced delays, destination border tariffs, or courier import fees applied by your home country.
* Any external financial obligations incurred upon the cargo's arrival (including import VAT, customs fees, or local duties) are the sole responsibility of the importer (the customer). We highly advise checking your domestic import thresholds before buying.

6. Missing Shipments & Arriving Damages
* In the rare event that a consignment is officially declared missing by the transport network, or reaches you with significant physical damage, please reach out to our service line right away at anzumtdhzkm@hotmail.com.
* We kindly request that you preserve all original shipping materials and take high-resolution photos demonstrating the damaged cargo. Share these along with your order confirmation number via email so we can instantly coordinate a replacement dispatch or issue a full refund.